How and when do I need to make payment for my tree work?

Payment for our services is due once the work is complete, a written invoice is provided.

We accept the following methods of payment.

• Cheque 
• Cash
• Bank Transfer
• Card

Deposits are only required if we are undertaking extensive planting for you.  This will be fully discussed with you.

I have cut my tree down. Can you clear it up?

Yes we can, however it may be best to have a quote to do all the work as it may not be much difference in the price.

Remember we offer a FREE no obligation quote and are happy to quote for lots of diferent options of work for you.

We will only clear away tree cutting that are clean if there is any soil contamination we will not take it away.

Can I have my neighbors trees cut down or pruned?

It is always best to discuss work you want to do with the owner of the trees. However you can trim off branches that overhang your property.  

We are happy to assist with talking to neighbours on your behalf if you would like us to.

I do not know where to start with the trees in my garden. What should I do first? 

We are happy to come and give you a free quote and discuss the long term plans for you garden.  We would be happy to suggest a yearly plan of work to help spread the cost of your tree work and make the most of your garden.

What is a TPO

TPO stands for Tree Preservation Order and is part of  town and country planning in the UK.

A TPO is made by the Local Planning Authority to protect specific trees or a particular area, group or woodland from deliberate damage and destruction.

Does it matter about contacting the council about my TPO tree?

Yes. At Blackwell Tree Solutions Ltd any and all work done on TPO trees is applied for throught the approprate council.

Applications can take some time to be procesed this can take 10 to 14 weeks.

Failure to make an application can result in a fine of up to £25,000 (or uinlimited fine depending on the seriousness of the case) and a court apperance. This fine can be placed on the owner of the tree or hedge as well as the person carrying out the work.

My tree is causing damage to my or my neighbors property but it has a TPO. What can be done?

An application would beed to be put to the council to explain the damage caused.  Usually a meeting with the Tree Officer and the property owners involved to discuss what can be done.

How do I kill my neighbors tree?

You can not kill sombody elses tree.

However we are happy to talk to your neighbour with you and discuss what could be done.

Can you cut my tree to stop it growing?

Trees will always grow. We can reduce the size of a tree or hedge but they will continue to grow after that point.

If you would like a tree to stay a perticular size it is best to have it trimmed regualary.

When is the best time to trim my hedges?

It really does depend what type of hedge you have and what you would like doing to it.  We are happy to come out and give you a FREE quote for the work and suggest when would be the best time to do the work.

Is cutting trees or hedges with nesting birds in illegal?

Yes. Under section one of  the Wildlife & Countryside Act 91981), it is an offence to intentanally damage or disrtoy the nest of any wild bird while it is in use or being built - which is also refered to as an 'active' nest.

Birds can have active nests for three months in some cases.

Does it matter about contacting the council about  working on my tree as I live in a conservation area?

Yes.  An aplication has to be put to in to the local council detailing the work that you would like to do.  The work an usually be carried out after 6 weeks from aplication.

At Blackwell Tree Solutions Ltd we continue to take the threat of COVID 19 very seriously.  The changes that we made to our practices during the first wave of the pandemic have developed and become common place in our routines and we continue with extra cleaning of equipment and wearing masks, where appropriate, to ensure the safety of our staff and customers.

We appreciate that some of our customer may have extra needs and requirements to protect themselves form COVID-19.  We are happy to discuss any needs that you have, and we have established many ways of working to ensure the least contact as possible where needed. 

If you would like any further details, we can provide you with our full risk assessment if required.

No.  We are happy to carry on and do your work even if you are suffering from COVID 19.  We ask that you inform us before our visit and keep inside the property and have no contact with our staff.  If you need to discuss the work with us onsite, we will happily call you and discuss over the phone.

The only time we would have to cancel your work is if we have to have access through the living quatres of your home.  We will reschedule the work as soon as possible once you have recovered.